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Contact us

Reclaim Fund Ltd
Registered number: 07344884

Registered office:
27 Old Gloucester Street 
London 
WC1N 3AX 

reclaimfund@reclaimfund.co.uk

Reclaim Fund Ltd is authorised and regulated by the Financial Conduct Authority (No. 536551) and subscribes to the Financial Ombudsman Service.

How to reclaim lost or forgotten money

If you think you have unclaimed monies in any of the assets detailed on our website and wish to be reunified, please contact the original product provider. Alternatively, the below free tracing services may be able to assist:

Banks & building society accounts – mylostaccount 

Pension schemes – government pension tracing service

How to make a complaint

RFL is unable to process reclaims or deal with customer complaints about a reclaim. Any such complaints should be directed to the financial institution with whom the account or policy is held.

If you want to complain about the Reclaim Fund Ltd’s activities or would like further details of our complaints process please contact us by writing to:

Reclaim Fund Ltd
Emperor Court
Emperor Way
Crewe
CW1 6BD
reclaimfund@reclaimfund.co.uk
01270 660355

If for any reason you’re not happy with our decision regarding your complaint, you can ask the Financial Ombudsman Service to look into your complaint for you. Contact the Financial Ombudsman Service at:
0800 0234567 (free from fixed & mobiles) lines.

www.financial-ombudsman.org.uk
Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Press enquiries, please contact
dormantassets@reclaimfund.co.uk
01270 660355

If you think you have unclaimed monies in a bank or building society account: 

Please contact the bank or building society concerned or click on the link to mylostaccount below to find out more.

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